Quality customer care and customer satisfaction is our #1 priority.
Please contact us if you have any questions or concerns.
Alex Cosmetic USA / Banzai Living Inc. Headquarters
ATTN: CUSTOMER SERVICE
70-42 48th Ave.
Woodside, NY 11377
U.S.A
T: 718-565-5505 F: 718-565-5506
Toll Free: 877-313-ALEX
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For additional information on our policy, click below.
Alex Cosmetic USA / Banzai Living Inc. is the sole distributor for the entire U.S.A offering consistent customer service and education. We are an authorized USA partner shipped directly from Alex Cosmetic GmbH and manufactured in Germany. To visit their website, please go to http://alexcosmetic.de. To help ensure the quality control, Alex Cosmetic products are sold exclusively by authorized retailers only. If you are in USA and obtain products from any other sources or outside of USA, you do so at your own risk and the quality cannot be guaranteed. If you have any doubt or questions about any particular retailer, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Dear Loyal Alex Customers,
We appreciate your loyalty to Alex Cosmetic and in using our products. We can only guarantee that our products are 100% from us made in Germany, when you purchase our products through an authorized Alex Cosmetic Partners. For more information, please visit the Locations section of our website www.alex-cosmetic.de. There you will be put in direct contact with our partners, who can guide you on the best locations for our products and our exclusive treatments. In doing this we can continue to supply you with the highest quality products, at a fair price and keep our brand exclusive to you. We thank you for your commitment and trust. Should you have any questions please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Yours,
Katharina Dieser
CEO
Alex Cosmetic Germany
